Legal

Privacy Policy

Last Updated: October 12, 2026

Swim Solutions respects your privacy and is committed to protecting the personal information you provide to us.

Information We Collect

We may collect personal information from customers in connection with providing pool service, maintenance, repair, and related services. This information may include:

  • Name
  • Service address
  • Email address
  • Telephone or mobile phone number
  • Information related to your pool, equipment, service, maintenance, and repairs
  • Communications and service requests you provide to us

How We Use Your Information

We use customer information to provide and manage our services, communicate regarding service appointments and repair requests, provide service reports and updates, respond to customer questions, maintain customer records, and operate our business.

SMS/Text Messaging

Customers who consent to receive text messages from Swim Solutions may receive transactional and service-related SMS notifications. These messages may include notifications regarding pool service, repair requests, repair or service reports, scheduling, and other updates related to services provided by Swim Solutions.

Message frequency varies depending on service activity. Message and data rates may apply.

Customers may reply STOP at any time to opt out of SMS messages or reply HELP for assistance.

SMS consent is not a condition of purchasing services from Swim Solutions.

We do not sell or share SMS opt-in data or personal information with third parties for marketing purposes. Mobile information, including mobile phone numbers and SMS opt-in consent, will not be shared with third parties or affiliates for their marketing or promotional purposes.

Information Sharing

We may share information with service providers that assist us in operating our business and providing services to customers, such as technology, communications, payment processing, or other operational service providers. These providers may use information only as necessary to perform services on our behalf.

SMS opt-in information and consent are excluded from such sharing for marketing or promotional purposes.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

Data Security

We take reasonable measures to protect customer information from unauthorized access, disclosure, alteration, or misuse. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Your Choices

You may contact Swim Solutions to request updates or corrections to your contact information.

If you have consented to SMS communications, you may opt out at any time by replying STOP to a message from Swim Solutions.

For assistance with SMS messages, reply HELP or contact Swim Solutions directly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

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